Education Career Articles

Connect Facebook Connect Twitter Connect Google+ Connect Pinterest Connect Stumbleupon

Degree Overview: Associate of Arts (A.A.) Degree for Computer Support Specialists

Majors Overview January 6, 2014

Receive information about Associate of Arts (A.A.) degree for computer support specialists and its coursework, career choices, and continuing education choices.

A.A. Programs for Computer Support Specialists

Students enrolled in an Associate of Science – Computer Support Specialist Degree Program can expect to be trained in providing technical assistance and support to users and customers in a business firm. They will also be able to hone their written and verbal communication skills and become adept at working with people from different cultural backgrounds. They will receive training in how to use the Internet properly so as to be able to conduct research efficiently and cite Internet resources in a proper manner.

They are taught how to resolve computer hardware and software issues and to work with networked computers and stand-alone machines with equal efficiency. The training will also cover the Windows operating system and Microsoft Office suite. Once they complete the program successfully, students will become eligible to take the certification exams related to the A+, HDI-Desktop Support Technician (HDI-DST), HDI Customer Support Representative (HDI-CSR), Computer Technical Industry Association (CompTIA), and the Microsoft Office Specialist (MOS) certifications.

Admission criteria typically require applicants to hold a GED certificate or high school diploma. They may also be required to submit transcripts of all courses completed by them at some schools.

Coursework

It takes about two years to complete programs that comprise 63-69 credits wherein students are introduced to software and computer applications and are taught psychology, science and math. Coursework may include topic areas such as:

•Database applications
•Service skills
•Customer service
•Help desk concepts
•Operating systems
•Computer hardware
•Network communications
•Software applications
•Website design
•IT project management

Career Choices

Those who graduate successfully from an associate’s degree program can seek entry level jobs in any firm or company that employs networked technology and computers, such as government agencies, schools, hospitals, financial institutions and banks.

They can expect to become proficient with several kinds of computer hardware and software and software applications and provide support to computer users and customers. The work of support specialists involves designing multimedia presentations, databases and websites. These professionals can seek job titles such as:

•Help desk analyst
•Technical support specialist
•Network support technician
•Network technician
•Network diagnostic support specialist

Continuing Education Choices

Those who successfully complete an associate’s degree program may seek continued education to boost their employability by earning a bachelor’s or master’s degree (source: U.S. Bureau of Labor Statistics
(BLS)).

Many entry-level computer support specialists seek work in other specialty areas such as software engineering and computer programming. With continued education, they can expect to gain skills and knowledge needed to attain success in these occupations. While job performance leads to career advancements in the field, formal education and certification can hasten the process.

Showing schools in your area

Matching School Ads
1 Program(s) Found
  • Online Bachelor's programs include BBA, Criminal Justice, Psychology, IT, Healthcare Management & Public Health
  • Over 115 years of delivering quality education and personalized attention to students
  • Provide a range of campus experiences and services online including advising, tutoring, student community, and career services
  • Give students and alumni access to career assistants who help with resumes, cover letters, job hunting, and more.
  • We're now Non-Profit.
Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
2 Program(s) Found
  • ECPI’s online programs keep you ahead of curve in today’s fast-growing tech industry
  • SACS accredited with programs in Cybersecurity, Cloud Computing, Engineering & more
  • US News & World Report ranks Online Bachelor’s Programs among top 10%
  • Courses utilize technology & simulation software to create real world experiences
  • Qualifying students can take faith in EPCI’s unwavering Fixed Tuition Pledge
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
  • Find Online Schools. 100% Online Accredited Courses
  • Get Matched to Programs In A Few Clicks!
  • Earn an Affordable Degree from Home at your own pace
  • Get College info today. Its Free and Easy!
  • Online Courses
  • Education Connection is a 100% Free College Matching Service used by 50,000 People Daily.
  • Get Matched to the Right IT, Computer Science, Cybersecurity, Software and Application Development, Web Design or Technology Management Degree Program for YOU.
  • Affordable and Flexible Information Technology Degree Programs from Top Colleges Across the Nation. Both Online And Campus!
  • Just Fill Out a Few Questions and You Can Find Your Perfect IT/Computer Science Degree Program Within Minutes.
  • Start Using our Fast, Free, and Easy Matching Service Right HERE and Right NOW!
  • Online Courses

Showing schools in your area

Matching School Ads
1 Program(s) Found
  • Earn your Bachelor in Science in Information Technology - 100% online
  • South University brings over 115 years of tradition and achievement to a supportive, online classroom
  • Courses include IT Security, Software Engineering Fundamentals, Network Administration, and more
  • Study computer programming, network design, software engineering skills and more
  • We're now Non-Profit.
Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
2 Program(s) Found
  • ECPI’s online programs keep you ahead of curve in today’s fast-growing tech industry
  • SACS accredited with programs in Cybersecurity, Cloud Computing, Engineering & more
  • US News & World Report ranks Online Bachelor’s Programs among top 10%
  • Courses utilize technology & simulation software to create real world experiences
  • Qualifying students can take faith in EPCI’s unwavering Fixed Tuition Pledge
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
  • Find Online Schools. 100% Online Accredited Courses
  • Get Matched to Programs In A Few Clicks!
  • Earn an Affordable Degree from Home at your own pace
  • Get College info today. Its Free and Easy!
  • Online Courses
  • Education Connection is a 100% Free College Matching Service used by 50,000 People Daily.
  • Get Matched to the Right IT, Computer Science, Cybersecurity, Software and Application Development, Web Design or Technology Management Degree Program for YOU.
  • Affordable and Flexible Information Technology Degree Programs from Top Colleges Across the Nation. Both Online And Campus!
  • Just Fill Out a Few Questions and You Can Find Your Perfect IT/Computer Science Degree Program Within Minutes.
  • Start Using our Fast, Free, and Easy Matching Service Right HERE and Right NOW!
  • Online Courses

Login to your account

Can't remember your Password ?

Register for this site!