Lease Consultant Job DescriptionJob Descriptions December 21, 2012
Residential landlords rely on lease consultants to arrange rental activities. Job responsibilities of lease consultants include showing residential properties to prospective lessees, processing rental applications, overseeing move-ins and providing customer service to tenants currently occupying rental properties. Some employers require lease consultants to hold an undergraduate degree; however, a high school diploma is generally accepted by most employers. Alternatively, a prospective lease consultant can have a GED alongside sales experience and customer service skills.
Lease Consultants engage in interaction with current and prospective tenants of residential properties on behalf of property management firms and landlords. Lease Consultants have many duties that include greeting prospective renters, showing them vacant residential properties, and explaining terms of lease agreement like pricing, processing rental applications and negotiating renewals of lease, apart from designing ads, updating websites, attending networking events, making cold calls and following up on potential leads. Apart from responsibilities relating to marketing and sales, lease consultants render assistance to current lessees in relation to customer service requirements and maintenance requests. They are employed in residential communities and apartment complexes, mainly on weekends, by real estate developers who build residences, lease consulting companies, and management firms across the United States.
New lease consultants are given hands-on training; however, many employers of lease consultants may require job applicants to hold an undergraduate degree with coursework including marketing, business administration, finance and real estate. A high school diploma or GED are accepted by some employers provided the potential lease consultants have completed real estate programs as supplemental education and have customer services or sales experience relating to hospitality and retail industries.
Lease Consultants must have excellent communication skills and be adept at personal interaction, apart from possessing strong sales and customer service skills. They must possess data entry, word processing and internet skills, and be capable of creating reports, submitting service requests, communicating with supervisors and interacting with current and prospective lessees online. Lease Consultants must have strong problem-solving and organizational skills and be able to follow through with clients. Knowing different languages can prove useful in various markets.
Wage Potential of Lease Consultants
During the decade from 2006 to 2016, job growth of fifteen percent has been projected in respect of lease consulting occupations (source: the Bureau of Labor Statistics (BLS) (www.bls.gov)). In April 2009, leasing consultants earned an average annual salary of $26,262 (source: Salary.com). Most employers consider lease consultant as a sales position and prefer job applicants whose resume boasts sales experience. The ability to close deals can draw bonus incentives offered by employers.