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Assistant Branch Manager Job Description

Job Descriptions November 11, 2013

Assistant branch managers have the same general duties as branch managers. In their role, they support the manager and act in the manager’s stead when he or she is not at the branch. This means that the assistant branch manager could spend quite a bit of time accepting and rejecting loan applications, communicating with clients, allowing customers to access their safety deposit boxes, and even working the teller windows if staffing is short, or the branch experiences an unexpected increase in business. The assistant branch manager may also be required to examine accounts, identify discrepancies, and deal with outside lending organizations.

Assistant branch managers are as responsible as managers for the atmosphere of the branch. Just as a manager will look for ways to improve clients and employees experience, the assistant should look for ways to boost profits and productivity. Specifically, assistant branch managers look for ways to alleviate the stress of a managerial position. Other duties might include overseeing the cleaning and maintenance of the building, providing a preliminary audit of branch procedures and policies to ensure all are being followed, and keeping up to date with changes in state and federal laws that might affect the branch.

Ensuring that clients of the bank, from local businesses to individual account holders, are satisfied with their experience at the bank may fall to the assistant manager. This includes interacting directly with clients when they call with concerns or issues and reviewing accounts to make sure all credits and debits are accounted for.

Assistant branch manager positions require only a high school diploma, though most prefer these assistant managers to have a bachelor’s degree in a related field. Some universities have programs specifically designed to prepare students for a manager and assistant manager positions. Even an assistant manager needs to have previous leadership experience in order to qualify for the job, and some banks ask that their managers have Certified Financial Planner certification, or other industry acknowledgements. Since assistant branch managers spend most of their time in administrative tasks, overseeing the branch’s employees and handling customer concerns, customer service skills are just as important as a background in the finance industry.

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5 Program(s) Found
  • Online degrees offered include BA in Accounting, BA in Business Administration, MBA, and more.
  • Business students may be eligible for scholarships such as the Entrepreneurship Scholarship.
  • Courses help students develop knowledge of marketing, accounting, economic principles, and financial management.
  • Business Administration students can specialize in areas such as Entrepreneurship, Finance, and Project Management.
  • Online Courses
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Average class size is 25, allowing for more one-on-one time with instructors.
  • Has a 97% employment rate among available graduates.
  • All  graduates receive Lifetime Employment  Assistance—free and forever.
  • Michigan's largest independent college.
  • Most instructors are working professionals in the fields they teach.
  • Programs are continuously updated to ensure classes are career-relevant and in sync with what's needed in the industry
Show more [+]
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
3 Program(s) Found
  • Ranked among top Regional Universities in the South by U.S. News and World Report in 2015.
  • Ranked 37th among the Best Colleges for Veterans by U.S. News and World Report in 2015.
  • Stands as the largest private, nonprofit university in the nation with 100,000+ students.
  • Offers over 230 programs online, from the certificate to the doctoral level.
  • Has a student-faculty ratio of 25:1, and 42.3% of its classes have fewer than 20 students.
Show more [+]
  • Accredited
  • Online Courses
  • Financial Aid
  • Transferable Credits
1 Program(s) Found
  • Available business concentrations include Accounting, Economics, General Management, Marketing, and Human Resource Management.
  • Ranked among the Best Online MBA and Online Graduate Business Programs in 2016 by U.S. News & World Report.
  • Programmatic accreditation provided by the Accreditation Council for Business Schools and Programs (ACBSP).
  • Regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
  • Online Courses

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