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Credit Card Operations Manager Job Description

Job Descriptions December 3, 2013

A Credit Card Operations Manager is an essential employee within a financial institution overseeing the credit card operations group and ensuring accurate implementation of company policy and guidelines. This position requires extensive knowledge of the organizations standards and business strategies, and instructs and supervises upwards of 30 subordinates in an efficient and professional manner. This is a highly skilled position, and the ability to think analytically and exercise a degree of independence is essential.

What does the Credit Card Operations Manager do?

The job description of a Credit Card Operations manager is broad, and can be summarized as a supervisor that oversees the entire credit card operations team, They use judgment and an intimate knowledge of the industry and any related legislation to streamline the process of credit card issuance, payments and ease of use. Typically reporting directly to the department head, they are responsible for the day to day operations of the credit card agency and the employees working beneath, being able to coordinate and streamline the management of credit receipts.

What level of education is required to become a Credit Card Operations Manager?

Being a highly skilled position, a bachelor degree in a related field, such as Finance or Economics, is required, as well as having five years or more in the business field. Due to the sensitive and demanding nature of the job, education and experience are essential in candidates for this position, with lesser qualified people typically not being able to keep up with the workload.

What salary can you expect to earn while working as a Credit Card Operations Manager?

On average, the salary earned per year by those working in the Credit Card Operations Manager position is on par with many other middle management positions, with an average salary being about $70,000 per year. While many Credit Card Operations Managers make substantially more, this figure accurately reflects the average salary of the position.

What is the work environment like for a Credit Card Operations Manager?

Due to the nature of the business, the majority of Credit Card Operations Managers are often employed by major financial institutions and lenders such as banks, credit unions, and any company that has a department that offers credit to consumers via personal cards. This can be a somewhat stressful position, and acumen with numbers, well developed leadership experience and strong interpersonal skills are essential for directing the large number of subordinates.

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  • Accredited by the Accrediting Council for Independent Colleges and Schools (ACICS).
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