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Degree Overview: Associate of Arts (A.A.) Degree in Technical and Network Support

Majors Overview January 26, 2014

Receive information about an Associate of Arts (A.A.) degree in technical and network support, and its coursework, career choices, and certification and continuing education choices.

A.A. Programs in Technical and Network Support

Students enrolled in an associate’s degree program in technical and network support are trained in the diagnosing and fixing of problems related to computer software, hardware and networks. Among the various degree titles offered by schools within such 2-year program are an Associate of Science in Desktop Support Technician and an Associate of Applied Science in Computer Desktop/Network Support.

A comprehensive education in tech support, networking and computer science is received by students enrolled in these programs. Additionally, troubleshooting, quick-thinking and communications skills are also imparted that can help students diagnose the problems with computer software or hardware by listening to users’ descriptions. Admission criteria typically require applicants to hold a GED certificate or high school diploma.

Coursework

Coursework combines internships and courses in providing students with hands-on instruction working on computers. Some schools may offer courses in distance learning formats. Coursework may include topic areas such as:

•Web programming
•Systems security
•Data communications
•Report and technical writing
•Wireless networks
•Network fundamentals
•Microcomputer operating system
•Hardware technical support
•Computer repair and maintenance
•Help desk infrastructure

Career Choices

Once they complete the program, graduates should be able to seek a variety of entry-level jobs in large and small professional, government and corporate office settings and choose from various career titles such as:

•Network technician
•PC technician
•Computer support specialist
•Computer desktop/network support

Certification and Continuing Education Choices

Those who complete the program successfully may opt to continue their education by enrolling in a bachelor’s degree program and obtain professional certification; alternately they may seek entry-level jobs in the field and aspire for positions such as network architects, database administrators and network and computer systems administrators.

Graduates can seek voluntary certification as provided by independent certifying associations and product vendors; some programs prepare students to sit specific certification examinations such as Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Professional (MCP), CompTIA Network+ and CompTIA A+.

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1 Program(s) Found
South University , Virginia Beach
  • Available programs include B.S. in Information Technology and M.S. in Information Systems.
  • Programs help students prepare for both the technical and business side of the field.
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  • Alumni have appeared in reality competition shows such as Top Chef and Project Runway.
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  • Offers programs in design, media arts, fashion, and culinary
  • Program Coordinators focus on improving program content and ensure that students have the resources they need
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Good for Working Adults
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Searching Searching ...

Matching School Ads
1 Program(s) Found
  • Bachelor’s program options include Cybersecurity, Information Systems Technology, Computer Science, and more.
  • A BAS in Information Systems Technology is also available for students who already hold an A.A.S degree.
  • Regent University’s tech programs are designed to prepare students for careers in Software Development and Engineering, Computer Information Security, Network Administration, and more.
  • Regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
  • Online Courses
1 Program(s) Found
  • Online Bachelor's programs include BBA, Criminal Justice, Psychology, IT, Healthcare Management & Public Health
  • Over 115 years of delivering quality education and personalized attention to students
  • Provide a range of campus experiences and services online including advising, tutoring, student community, and career services
  • Give students and alumni access to career assistants who help with resumes, cover letters, job hunting, and more.
Good for Working Adults
  • Online Courses
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits

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