Billing supervisors are responsible for the both the day-to-day billing processes of the institution, but also for their team of billing specialists. Billing departments may work internally within an organization, or to keep track of bills and accounts for financial institution patrons. For this position, most organizations require applicants to have a bachelor’s degree, either in business or some aspect of the financial industry. Many universities offer billing certification programs. Obtaining one of these will set your application apart from the pool of applicants, as will involve, positive leadership roles.
Other skills should include integrity, the ability to multi-task, and a shrewd understanding of billing procedures. Because billing supervisors work closely with the money and accounts of bank or lending institution patrons, it is vitally important that they have a strong sense of right and wrong, and can quickly analyze situations for their veracity. As most positions in the financial sector require this, past position as a teller, a secretary, or a clerk may set an applicant ahead of others. An understanding of how financial institutions operate is always a bonus, and something that can only be obtained by working for an organization. Aside from knowledge of finances, past office experience is often very important to employers.
To gain an understanding of billing procedures, you can either enroll in a program that covers this topic, or work your way up through an institution. Consider that billing supervisors must be able to calculate totals quickly and accurately, investing in a simple accounting and tabulation course may be helpful.
Most universities offer courses to help individuals transition into leadership roles, as this experience may be new to some people. These courses may be general or may relate to the financial world specifically, depending on the school; either type of class will be beneficial. Understanding how to motivate and lead others is especially important in a billing department, where the routine may take over and wreak havoc on the efficiency. Classes in leadership, tabulation, and computers will all be helpful for becoming a billing supervisor.