Education Career Articles

Connect Facebook Connect Twitter Connect Google+ Connect Pinterest Connect Stumbleupon

How to Become a Cash Management Service Representative

Career News February 27, 2014

Although advanced education beyond a high school diploma is not required to land a cash management service representative job, over half who are employed hold a bachelor’s degree with coursework that concentrates on written and oral communication skills, computer knowledge, human services and psychology.

A cash management service representative will spend a great deal of time working directly with the public in person or through phone, e-mail, fax, postal mail or a combination of all four. The duties of cash management service representatives may also involve processing refunds, providing technical support and arranging appointments.

Cash management service representatives who work in banks or other financial institutions will also need good mathematical skills.

The Importance of Personal Skills

The most important aspect of good cash management service representatives is excellent interpersonal skills. The job requires the representative to be an active listener, one who can evaluate the customer’s problem, assess the issue accurately and arrive at the best possible solution.

The representative must also be sensitive to body language. The customer may feel irate, confused or impatient. The cash management representative must be aware of these body signals to better anticipate the customer’s needs and how to relate solutions that will put the customer more at ease.

Cash management service representatives must also have good memory retention. They must recognize and greet repeat customers on a personal basis and stay up to date on company policies and new products. They need to remember their transactions with individual customers in order to provide follow-up services. They must quickly process information from other departments within the company in order to relay the information accurately to their customers.

What You Should Know Before Applying

Cash management service representatives often work under a great deal of pressure. They are in a position where they must remain calm and friendly while negotiating with customer complaints or persuading customers to accept new policies or new products. Even when they are working under pressure, they must think clearly, analyze problems efficiently, and know how to finalize a deal that is agreeable to both the organization and the customer.

Cash management service representatives must know how to use their time efficiently and know how to anticipate customer needs in order to meet them as quickly as possible.

Most companies will train their own cash management service representatives, but they look first for those with a good understanding of human psychology. To become a good cash management service representative, you have a good understanding of human behavior, and know how to read a person’s tone of voice. You will exercise a learned and polished voice that is friendly and self-confident.

You will have to remember important details concerning company policies, products and customer needs. Good computer skills will help you find information quickly, as will experience with e-mail applications, fax formats, and other programs.

Cash management services representatives process customer orders, prepare correspondences, and seek to fulfill customer needs so as to ensure complete satisfaction with the company they represent. Their average salary is from $28,000 to $34,000 a year. Contact one of the schools listed below to learn more about educational opportunities.

Searching Searching ...

Matching School Ads
5 Program(s) Found
  • Do you have entrepreneurial visions to advance your career in the business world? Learn about the options available at GCU.
  • Earn a competitive bachelor's or master's degree in the areas of business administration, business analytics, accounting, marketing and more.
  • Many of our business degrees have attained elite accreditation from the Accreditation Council for Business Schools & Programs (ACBSP).
  • GCU nurtures the startup spirit, propelling your entrepreneurial visions on a powerful platform with opportunities to help you thrive.
  • Pursue a next-generation education with an online program or join Grand Canyon University's vibrant and growing campus community in beautiful Phoenix, Arizona.
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Become the leader you know you can be @ Ashford University
  • Apply Now! Classes Start Every Tuesday!
  • Online Courses
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Available business concentrations include Accounting, Economics, Marketing, and more.
  • Ranked among the Best Online MBA and Online Graduate Business Programs in 2016 by U.S. News & World Report.
  • Programmatic accreditation provided by the Accreditation Council for Business Schools and Programs (ACBSP).
  • Online Courses
  • Education Connection is a 100% Free College Matching Service used by 50,000 People Daily.
  • Get Matched to the Right Business Administration and Management, Accounting, Healthcare Administration, Marketing and Entrepreneurship Degree Program for YOU.
  • Affordable and Flexible Business Degree Programs from Top Colleges Across the Nation. Both Online And Campus!
  • Just Fill Out a Few Questions and You Can Find Your Perfect Business Degree Program Within Minutes.
  • Start Using our Fast, Free, and Easy Matching Service Right HERE and Right NOW!
  • Online Courses
  • Programs include Entertainment Business(BS), Internet Marketing (BS), and Business Intelligence (MS)
  • Students explore concepts like marketing, global media management, and business technology and design
  • Online Courses
  • Bachelor's programs in the areas of Marketing, Entertainment Management, and Fashion Marketing.
  • Students can study branding, event management, and public relations to help them prepare for a marketing career
  • Course topics include Fundamentals of Business, Brand Strategy, and Project Management
  • Start your journey! Classes starting Aug 17.
Good for Working Adults
  • Flexible Scheduling
  • Financial Aid

Searching Searching ...

Matching School Ads
5 Program(s) Found
  • Which career path will you take – Business, Nursing, Education, Psychology? Something else? GCU offers more than 100 majors to get you started!
  • Colangelo College of Business: Features more than 25 programs from the bachelor through the master's level, including several high-demand MBA programs and an accelerated accounting degree.
  • College of Nursing and Health Care Professions: Rich 25-year history providing outstanding health care and nursing degree programs, including an RN to BSN program & master's in nursing degrees.
  • College of Education: Whether you are looking to start or advance your career as a teacher or administrator, GCU offers bachelor’s and master’s in education degrees in key areas.
  • College of Humanities and Social Sciences: Provides a job focused education and features a variety of programs from counseling and psychology to justice studies, history and English literature.
  • Does something else interest you? GCU also offers programs in Doctoral Studies; Theology; Science, Engineering & Technology; and Fine Arts & Production. Speak with an enrollment counselor today!
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Become the leader you know you can be @ Ashford University
  • Apply Now! Classes Start Every Tuesday!
  • Online Courses
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Available business concentrations include Accounting, Economics, General Management, Marketing, and Human Resource Management.
  • Ranked among the Best Online MBA and Online Graduate Business Programs in 2016 by U.S. News & World Report.
  • Programmatic accreditation provided by the Accreditation Council for Business Schools and Programs (ACBSP).
  • Regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
  • Online Courses
1 Program(s) Found
  • Campus-based and online business programs include Entertainment Business (BS), Internet Marketing (BS), and Business Intelligence (MS)
  • Students will explore business concepts like marketing, global media management, and business technology and design
  • Courses designed to prepare students for a career in business and Career Development advisors available to all alumni
  • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average
  • Online Courses
  • Education Connection is a 100% Free College Matching Service used by 50,000 People Daily.
  • Get Matched to the Right IT, Computer Science, Cybersecurity, Software and Application Development, Web Design or Technology Management Degree Program for YOU.
  • Affordable and Flexible Information Technology Degree Programs from Top Colleges Across the Nation. Both Online And Campus!
  • Just Fill Out a Few Questions and You Can Find Your Perfect IT/Computer Science Degree Program Within Minutes.
  • Start Using our Fast, Free, and Easy Matching Service Right HERE and Right NOW!
  • Online Courses

Login to your account

Can't remember your Password ?

Register for this site!