Education Career Articles

Connect Facebook Connect Twitter Connect Google+ Connect Pinterest Connect Stumbleupon

How to Become a Cash Management Service Supervisor

Career News February 28, 2014

Cash management service supervisors usually work with a team of customer service representatives. They are often the last call for disgruntled customers seeking to establish a satisfactory solution to services, policies or products. Their expertise in diplomacy and problem solving can make the difference between losing customers and maintaining good relationships with the public.

Educational Requirements

A bachelor’s degree in human services with a foundation in business, marketing or other related field is generally required for cash management service supervisor jobs, along with several years of experience in sales and cash management. Many companies, however, will hire employees with a high school diploma, give them training and allow them to work through the ranks to a cash management service supervisor position. If the supervisor position requires overseeing a large number of employees, an advanced education degree is necessary.

The supervisor is responsible for supervising other cash management service agents and other staff members. Cash management service supervisors train, coach and mentor employees on how to deliver the best customer satisfaction possible.

The cash management service supervisor must have an excellent reputation in providing customer services. They work with management to develop and implement custom plans that will meet the cash management requirements of the customer.

They meet with other sales management representatives and account managers to provide technical support when needed and make recommendations on cash management designs. They identify areas of service that need improvement. They oversee product exchanges and returns. They analyze data and statistics and compile and print reports on overall customer satisfaction.

Goals in Business for Cash Management Service Supervisors

The goal of the cash management service supervisor is to placate disgruntled customers while still adhering to company procedures. When customers are dissatisfied with the solutions offered by other cash management service employees, their final resort is usually to see the supervisor. The supervisor must be very good at problem solving and oral and written communications. Supervisors must speak assertively while still maintaining empathy for the client.

Cash management service supervisors generally work within an office environment. They usually work for banks or in the credit card department. They are unique from other cash management service positions as they often have the opportunity to make suggestions for improvements and offer advice on management. They work closely with other team members and the organization’s customers.

It takes a lot of experience to become a cash management service supervisor. The supervisor must exhibit good leadership skills, perform all cash management functions, and have in-depth knowledge of the company’s computer programs.

Supervisors must have knowledge of the company’s policies and how to implement them and know how to design new policies and products that will improve customer relations. They must appraise the performance of other cash management service employees, provide tips to the representatives to help them better understand their roles, and participate in the hiring, advancement or firing of representative employees.

The median salary of cash management service supervisors is $49,000 to $94,000 a year, depending on the degree of experience and efficiency in their job.

Showing schools in your area

Matching School Ads
5 Program(s) Found
  • Why Earn Your Degree from GCU?
  • Options: Choose from a variety of undergraduate and graduate degree programs in Business, Nursing, Psychology, Education & more!
  • Convenience: Complete courses online, on campus, or a combination of both!
  • Earlier Graduation: Our 4-credit courses allow you to complete your degree program in less time.
  • Transfer Friendly: We will request your transcripts, evaluate your graduate coursework, and determine your anticipated graduation date within 24 hours.
  • Quality: Grand Canyon University was founded in 1949 and is regionally accredited. Learn more today!
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Liberty University provides a worldclass education from a christ-centered worldview
  • 100% online programs at associate, bachelor’s, master’s, and doctoral levels
  • No standardized testing if student meets admission requirements
  • Accredited by the Southern Association of Colleges and Schools Commission on Colleges
  • 87% of Liberty University students receive some form of financial aid
  • Accredited
  • Online Courses
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Topped the list as Best Online Bachelor’s Program in Virginia by U.S. News & World Report in 2019.
  • Regent is ranked among Top National Universities by U.S. News & World Report, 2019.
  • Flexible online, on-campus and evening courses offered in 135 areas of study, including Business, Nursing, Psychology, & more.
  • Regent is recognized among Top #10 Military Friendly Schools by Military Friendly®, 2019.
  • 88% of Regent University students receive financial aid, with $24 million awarded in institutional scholarships & aid in 2017-18.
  • Online Courses
5 Program(s) Found
  • Boldly pursue your future in business with an online degree from Post University
  • Degrees at all levels with concentrations in Finance, Marketing, and much more
  • Ranked in the Best Online Bachelors Programs for Veterans by US News & World Report
  • Ranked in the Best Online Bachelor’s Programs by the US News & World Report
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Separate yourself from the pack by completing one of Saint Leo’s highly-rated Business degree programs. Associates, Bachelors, and Graduate degrees in highly sought-after concentrations available!
  • Learn the necessary skills and build the foundation to propel your business career by receiving an education from our faculty members with true real-world experience.
  • Saint Leo University provides academic excellence, flexibility, affordability, and a wide range of educational programs with financial aid and scholarships available to those who qualify.
  • Saint Leo offers a 14:1 Student-Teacher Ratio to ensure you get the personal attention you deserve.
  • Learn on your schedule with our 6 convenient available start dates throughout the year. Get started on earning your accredited Business degree today!
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
2 Program(s) Found
  • At Miller-Motte, our mission is to provide each and every student with a quality education that will prepare them to enter and succeed in their new careers.
  • Not all students are able to travel to a campus, so we offer online courses and programs to fit their busy lives.
  • Miller-Motte Online Programs offer a variety of Certificate of Completion and Associate of Applied Science Degree programs;like: Business, Healthcare, Legal and Protective Services and Technology
  • To assist students with any educational challenge Miller-Motte offers tutoring services to all online students. Tutoring is offered on an as-needed basis, at no additional charge.
  • If you work full-time, have family obligations or are interested in learning the skills needed to start a new career in the comfort of your own home, we can help you train for a new career.
  • Miller-Motte Online Programs are set up to meet the needs of employers. When you complete one of our many courses or programs, you’ll have the skills needed to stand out in the job market.
  • Online Courses
1 Program(s) Found
  • Trusted San Antonio college and Institution of the Year 2018 offering campus-based and online accredited programs in Aviation Maintenance, Information Technology, Cybersecurity, Business, and Nursing.
  • Accelerated programs designed with affordability and convenience in mind. Achieve your professional goals faster and affordably. Financial aid, scholarships, and U.S. veterans benefits available.
  • Hallmark University offers master’s, bachelor’s, and associate’s degrees that align with current industry needs to give graduates the best opportunity for success.
  • Hallmark's Student Affairs’ team works directly with industry leaders to assist students in securing employment after they graduate. Our goal is 90% placement within 90 days of graduation!
  • Hallmark's 20:1 student-teacher ratio allow instructors to give students constant, personal help and attention. And with 6 terms a year, you never need to wait to apply. Get started today!
  • Online Courses
2 Program(s) Found
  • Lancaster Bible College|Capital Seminary & Graduate School is a private Bible college composed of undergraduate, accelerated undergraduate and graduate learners.
  • Lancaster Bible College|Capital Seminary & Graduate School's mission has remained constant since 1933:
  • Lancaster Bible College|Capital Seminary & Graduate School offers 50+ majors, 8 academic departments and a variety of mission/ministry groups.
  • Lancaster Bible College's programs offer flexible degree formats. Our programs allow you to continue working in your current field, and apply life experiences as credits in certain instances.
  • Lancaster Bible College|Capital Seminary & Graduate School believes that God gave you a unique set of gifts. Now, He's giving you the opportunity to use them
  • Online Courses
  • Find Online Schools. 100% Online Accredited Courses
  • Get Matched to Programs In A Few Clicks!
  • Earn an Affordable Degree from Home at your own pace
  • Get College info today. Its Free and Easy!
  • Online Courses

Showing schools in your area

Matching School Ads
5 Program(s) Found
  • Do you have entrepreneurial visions to advance your career in the business world? Learn about the options available at GCU.
  • Earn a competitive bachelor's or master's degree in the areas of business administration, business analytics, accounting, marketing and more.
  • Many of our business degrees have attained elite accreditation from the Accreditation Council for Business Schools & Programs (ACBSP).
  • GCU nurtures the startup spirit, propelling your entrepreneurial visions on a powerful platform with opportunities to help you thrive.
  • Pursue a next-generation education with an online program or join Grand Canyon University's vibrant and growing campus community in beautiful Phoenix, Arizona.
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Liberty University provides a worldclass education from a christ-centered worldview
  • 100% online programs at associate, bachelor’s, master’s, and doctoral levels
  • No standardized testing if student meets admission requirements
  • Accredited by the Southern Association of Colleges and Schools Commission on Colleges
  • 87% of Liberty University students receive some form of financial aid
  • Accredited
  • Online Courses
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Topped the list as Best Online Bachelor’s Program in Virginia by U.S. News & World Report in 2019.
  • Regent is ranked among Top National Universities by U.S. News & World Report, 2019.
  • Flexible online, on-campus and evening courses offered in 135 areas of study, including Business, Nursing, Psychology, & more.
  • Regent is recognized among Top #10 Military Friendly Schools by Military Friendly®, 2019.
  • 88% of Regent University students receive financial aid, with $24 million awarded in institutional scholarships & aid in 2017-18.
  • Online Courses
5 Program(s) Found
  • Boldly pursue your future in business with an online degree from Post University
  • Degrees at all levels with concentrations in Finance, Marketing, and much more
  • Ranked in the Best Online Bachelors Programs for Veterans by US News & World Report
  • Ranked in the Best Online Bachelor’s Programs by the US News & World Report
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits
5 Program(s) Found
  • Separate yourself from the pack by completing one of Saint Leo’s highly-rated Business degree programs. Associates, Bachelors, and Graduate degrees in highly sought-after concentrations available!
  • Learn the necessary skills and build the foundation to propel your business career by receiving an education from our faculty members with true real-world experience.
  • Saint Leo University provides academic excellence, flexibility, affordability, and a wide range of educational programs with financial aid and scholarships available to those who qualify.
  • Saint Leo offers a 14:1 Student-Teacher Ratio to ensure you get the personal attention you deserve.
  • Learn on your schedule with our 6 convenient available start dates throughout the year. Get started on earning your accredited Business degree today!
Good for Working Adults
  • Accredited
  • Online Courses
  • Flexible Scheduling
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits

Login to your account

Can't remember your Password ?

Register for this site!